NEW ARRIVALS EVERY WEEK
FREE SHIPPING OVER EGP 4,000
100% ORIGINAL PRODUCTS
1000+ PREMIUM FRAGRANCES
FAST DELIVERY ACROSS EGYPT
NEW ARRIVALS EVERY WEEK
FREE SHIPPING OVER EGP 2,000
100% ORIGINAL PRODUCTS
700+ PREMIUM FRAGRANCES
FAST DELIVERY ACROSS EGYPT
NEW ARRIVALS EVERY WEEK
FREE SHIPPING OVER EGP 4,000
100% ORIGINAL PRODUCTS
1000+ PREMIUM FRAGRANCES
FAST DELIVERY ACROSS EGYPT
NEW ARRIVALS EVERY WEEK
FREE SHIPPING OVER EGP 2,000
100% ORIGINAL PRODUCTS
700+ PREMIUM FRAGRANCES
FAST DELIVERY ACROSS EGYPT
FAQ — AIT Stores
Help Center

Frequently Asked Questions

Everything you need to know about shopping with AIT Stores — from shipping to scent matching.

How long does delivery take?
For orders within Cairo and Giza, delivery typically takes 2–5 business days. For orders outside Cairo and Giza, estimated delivery is 3–6 business days depending on your governorate.
Is there free shipping?
Yes! All orders above EGP 4,000 enjoy free shipping anywhere in Egypt. Orders below that threshold have a flat shipping rate of EGP 125.
What payment methods do you accept?
We currently accept Cash on Delivery (COD) only. You pay when your order arrives at your door — simple and secure.
Are all your products authentic and original?
100%. Every product on AIT Stores is sourced directly from authorized distributors and original brands. We guarantee authenticity on every single item. If you ever suspect otherwise, contact us for a full refund — no questions asked.
Do you offer gift wrapping?
Yes! You can add premium gift wrapping at checkout. Your order will arrive in an elegant AIT Stores gift box with a personalized card — perfect for birthdays, anniversaries, and special occasions.
How are your products stored and shipped?
All products are stored in a climate-controlled warehouse to preserve fragrance integrity. Each item is carefully wrapped in bubble wrap and shipped in reinforced packaging to prevent any damage during transit.
What does "Inspired By" mean? Are these fake perfumes?
Not at all! "Inspired By" fragrances are original perfumes made by premium Middle Eastern houses that capture a similar scent profile to high-end designer fragrances. They are crafted with quality ingredients and sold under their own brand names — they are NOT counterfeit products. Think of it like a chef recreating a famous dish with their own twist.
How do I choose the right fragrance for me?
Use our Scent Discovery Quiz! It takes less than a minute and matches you with fragrances based on your preferences — your vibe, favorite notes, and when you'd wear it. You can also browse by fragrance notes (like Oud, Vanilla, or Bergamot) using our search features.
What are Top, Heart, and Base notes?
Top notes are the first scent you smell (15–30 mins) — usually light and citrusy. Heart notes emerge after the top fades and form the soul of the fragrance (2–4 hours) — often floral or spicy. Base notes are the foundation that lasts the longest (6–8+ hours) — typically woody, musky, or amber. Together, they create the fragrance "pyramid."
How do I make a fragrance last longer?
Apply to pulse points (wrists, neck, behind ears), spray on moisturized skin (fragrance clings better to hydration), and avoid rubbing your wrists together — it breaks down the scent molecules. Storing your bottle away from sunlight and heat also preserves longevity.
Can I search by fragrance note or find dupes of a specific perfume?
Yes! Type any fragrance note (like "Vanilla" or "Oud") into the search bar and we'll show you every perfume that contains it. You can also search for designer perfume names (like "Sauvage" or "JPG Elixir") to find all our inspired-by alternatives instantly.
Can I return my order after receiving it?
Unfortunately, no returns are available once you have received and accepted your order. We strongly recommend inspecting your order in front of the delivery courier before accepting it. If there is any issue at the door, you can simply refuse the delivery.
What if something is wrong with my order at delivery?
If anything is wrong at the door, simply refuse the delivery. The customer is only responsible for the transfer fees. However, if the error is on our side, we will cover the delivery fees entirely.
Do I need an account to place an order?
No — you can checkout as a guest. However, creating an account lets you track orders, save your wishlist, earn loyalty points, and reorder faster.
How do loyalty points work?
Every purchase earns you points that can be redeemed for discounts on future orders. You also earn bonus points for creating an account, writing reviews, and referring friends. Check your point balance anytime from the loyalty widget on our site.

Still have a question? We'd love to help.

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